On any given day, Cranford Hospice touches the lives of over 200 Hawke’s Bay husbands and wives, sons and daughters, friends, whānau, neighbours and colleagues.
At a glance in a year
Last year alone, nearly 24,000 personal contacts were made to 853 patients or their healthcare provider either by phone, in the home, or in our inpatient unit.
- 1 in 4 patients were under 65 years of age
- 18% identified as Māori
- 33% had a non-cancer diagnosis
- 7.5 days is the average stay in the inpatient unit
- 28 Aged Residential Care facilities were supported to deliver palliative care
Cranford Hospice is committed to providing excellent clinical care. We regularly engage with patients, family and whānau members to provide feedback on their experience at Cranford Hospice. This gives us an intimate picture of the patient and family’s experiences, offers us areas to celebrate and areas to work on.
We also work on quality improvement projects with some of our partners, to make improvements where need to, ensuring an excellent care experience.