Saturday, Sunday & Public Holiday Shifts
Two shifts available each day
Do you enjoy meeting people and helping others feel welcome?
As a Weekend Reception Volunteer, you’ll be one of the first faces visitors see when they arrive at Cranford Hospice. Your warm welcome, friendly smile, and willingness to help can make a real difference to patients, families/whānau, visitors, staff, and fellow volunteers.
This role is ideal for someone who enjoys interacting with people, is confident communicating with a range of individuals, and is comfortable undertaking light administration duties.
What you’ll be doing:
- Greeting visitors and helping them feel welcome.
- Assisting visitors with signing in and providing directions throughout the hospice.
- Answering and directing phone calls.
- Receiving, coordinating, and communicating messages in a timely manner.
- Keeping the reception and waiting areas tidy and welcoming.
- Assisting with administration tasks as required.
- Attending volunteer training, orientation, and support meetings as required.
- Following Cranford Hospice policies, procedures, and confidentiality requirements.
What we’re looking for:
- A warm, friendly, and approachable manner.
- Good communication and interpersonal skills.
- Confidence answering phones and interacting with a wide range of people.
- Basic administration and organisational skills.
- Reliability, discretion, and respect for confidentiality.
- An ability to remain calm, professional, and compassionate in a hospice environment.
Why this role matters
For many visitors, the reception desk is their first point of contact with Cranford Hospice. A friendly greeting, a reassuring conversation, or simply helping someone find their way can make a difficult day a little easier. By volunteering in reception, you’ll help create a welcoming and supportive environment for everyone who comes through our doors.
If you enjoy helping people and being part of a caring team, we’d love to hear from you.
To apply, please complete the online application form. If you have any questions, please phone our Volunteer Coordinator on 068787047.
