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Important Notice 24 January 2022: Traffic Light System 

Important Notice 24 January 2022: Traffic Light System 

The country has moved to ORANGE under the Government’s Traffic Light System. We are still here to support you and our team will continue to provide the best possible palliative care to you. 

If you have any questions or concerns, please phone us on 06-878-7047 – our nurses are still available 24/7.

In summary:

  • Changes in response to the Red Traffic Light System
  • The Inpatient Unit safety measures
  • Visiting guidelines for the Inpatient Unit

    Changes in response to the Traffic Light System

    We are at ORANGE level.

There are further restrictions on entry to ensure the health and safety of patients and their whānau.

Please actively share the following information with your family and whānau and any potential visitors.

The Inpatient Unit safety measures

All staff working on the premises of Cranford Hospice are vaccinated in line with current legislation. We also use a range of public health measures such as 2 metre physical distancing, mask wearing and assessment tools to minimise risk for COVID –19.  These measures are a requirement on entry and must be adhered to.

Any questions, please talk to the Clinical Services Director, Medical Director or Nurse Manager.

Visiting guidelines for the Inpatient Unit

These measures are in place to help support the people who are staying in the Cranford Hospice Inpatient Unit, their family and whānau, and also staff.

    • Restricted visiting hours – 1pm to 6pm
    • Four nominated visitors/patient/stay – please liaise with the family spokesperson
    • We continue to screen visitors on entering. All visitors will be required to undertake a Rapid Antigen Test (RAT) test at their initial visit. Entry to the inpatient unit is dependent on negative test results and no covid symptoms
    • Surgical masks are to be worn at all times
    • Entry for children under 12 will be considered only in exceptional circumstances and by prior arrangement in advance of arrival

Community Update

We want to reassure you that we are trying to do our best to ensure you and your whānau continue to receive the best possible specialist palliative care during these uncertain times. CHT follows the Ministry of Health Public health guidelines to minimise the risk of Covid-19. This means the ways we deliver our care maybe different to how you may have been receiving it in the past. To ensure the safety of patients, their whānau, our staff and the wider community, for example, we may connect by phone or video links (telehealth) rather than visit you at home. No matter what, our nurses, doctors and Family Support Team will continue to be there for you.

Any questions, please talk to the Nurse Manager (Sharyn Flynn), Clinical Services Director (Penny O’Connor) or Medical Director (Martyn Horsfall).

More information

Please keep talking to family and friends to stay connected, and if you need to speak with one of our team, then phone 06-878-7047.

Please take care of yourself and your family and whānau and stay safe!