Supporter Care Administrator

Supporter Care Administrator


  • Dynamic role supporting our Development & Engagement Team
  • Supportive work environment with professional development opportunities and a focus on wellness
  • Be part of a great team that supports the Hawke’s Bay community to care for those with a life limiting disease

The Opportunity

  • Are you an experienced administrator who is curious about the wonderful information databases can provide, and who loves to keep systems in good order?
  • Are you a warm and friendly person who goes above and beyond to make sure people have a positive experience with your organisation?
  • And are you motivated by making a positive difference in the lives of people? If so, this role might be for you!

The Development and Engagement Team at Cranford Hospice lead the fundraising, retail, communications and volunteering programmes. Together this time raises around $3 million a year to help keep palliative care services free of charge to the people of Hawke’s Bay. This role will help provide a great supporter experience, as well as sound administration support to the team.

The Organisation

Cranford Hospice Trust is focused on being leaders in specialist palliative care.  We are committed to providing person and whānau-centred care for the Hawke’s Bay community. We have an in-patient unit, community outreach services, bereavement, and grief support.  The work is varied and offers the opportunity to make a real difference in the lives of patients, and their families and whānau. We have a team of around 80 paid employees and a volunteer army of around 400 across our Hastings base and the 3 retail charity shops. 


Skills and Experience:

  • Database experience
  • Digital literacy, particularly knowledge in Word Press, social media, and the Microsoft Office suite of applications, particularly MS Word, Excel and PowerPoint.
  • Self-motivated with excellent planning and organisational skills; and the ability to prioritise task to meet deadlines and effectively manage changing priorities
  • Excellent verbal & written communicator
  • Customer Service experience
  • Able to work as a member of a successful team working under pressure and to deadlines
  • Excellent organisation and time management skills.
  • A full NZ Driver’s licence

What can we offer you?

  • A dynamic and supportive team culture 
  • Opportunities for continuous learning and development  
  • A fun and wellness focused work environment  
  • Family friendly and inclusive workplace   
  • The opportunity to make a difference for those living with a life limiting illness  


Take a look at this video to get a feel for us:  


How to apply:
Please include a current CV and cover letter detailing your skills and experience for this role. Applicants must be eligible to live and work in Aotearoa, be able to successfully pass a Police vetting check and provide evidence of your Covid-19 vaccination status.

Applications close: Tuesday 26th July 2022 at 4pm.

Please send your cover letter and CV to:
Phone: 878 7047